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About the client
Delphi Technologies (acquired by Borg Warner) is a leading global automotive emissions, fuel economy and aftermarket solutions provider. Employing over 20,000 people, including 5,000 engineers, the company is headquartered in London and operates technical centres, manufacturing sites and customer support services in 24 countries.
The challenge
Following their transfer from Hungary to Poland, one of the units of Delphi Technologies requested Translators Family to translate the technical documentation of their machines and products. After the successful completion of a test translation, we signed a contract with Delphi Technologies for the translation of more than 1,750,000 words/7000 pages. The requested language pair (Hungarian to Polish) was comparatively rare, with the complex technical jargon and technical terminology also requiring the use of specialist translators.
An additional challenge was that the source files also had complicated formatting with macros which had to be preserved in the translation.
The solution
To ensure the high quality of the translations, we assigned this project to trusted translators and proofreaders who were both specialised in the automotive area and also native speakers of the target language.
The translators, all well-versed in the field, were able to deliver texts which could be easily understood by the local engineers who would operate the machines. To guarantee consistency within texts being done by different translators, we compiled and translated a glossary. In addition, we also used a CAT tool which enabled us to optimise the translation process and offer the client a discount for repeated text.
Each translation was then proofread by a second experienced linguist to ensure the finished text was flawless. The final step in the process was the revision of the target files by our QA team to make sure that there were no spelling or technical errors.
Thanks to this well-coordinated work process, and by having the right specialists in place, we were able to successfully complete each batch of the project on time.
New challenges
After successful completion of the Hungarian project, we were tasked to translate documentation from English and Polish to Ukrainian. In addition to the written translation, we also provided monthly on-site interpretation during one year at the Delphi factory for the trainings of their Polish engineers in Hungary.
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Phone
Call our Polish office (most likely Ada will reply you):
+48 222 302 512
(autoresponder will try to answer your questions first) or
+48 792 447 724
(human conversation right away).
Call our UK office (you'll get in touch with Oleg):
+44 757 898 17 92.
You can also use WhatsApp, Telegram, and Viber to contact us.
Please remember that our work hours are 9 am to 5 pm CET (10 am to 6 pm GMT).
Translators Family Poland: Warsaw, Marszałkowska 58, 00-545.
VAT: PL5252611421
Translators Family UK: Stuart House, Eskmills, Musselburgh, EH217PB
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